Children's Telehealth

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Thanks to technology, children can now receive health care services without ever leaving school. With the use of computers and video, a school nurse can link your child to a health care professional from Children's Health Pediatric Group. When your child is sick, you have peace of mind knowing your child has access to health care - delivered by a name you can trust - even when you're not there.

How does it work? When your child doesn't feel well, he or she goes to the school nurse. In many cases, the nurse can arrange to have your child receive telehealth services.

What is telehealth?
Telehealth uses computer and video technology to connect your child at school to a doctor or nurse practitioner at Children's Health Pediatric Group.

What happens next? The school nurse acts as a patient presenter while your child speaks with the Children's Health Pediatric Group doctor or nurse practitioner through video. The child's parent or guardian may participate by phone. During the Telehealth visit, the doctor, physician assistant, or nurse practitioner will: 

Assess - Gather information to figure out what's causing your child to feel bad.
Diagnose - Observe your child and determine what's wrong.
Treat - Recommend what your child needs to be able to get well.
Prescribe - Send a prescription to your pharmacy for after-school pick-up, if your child needs medicine.
Instruct - Send your child home with information that explains his or her condition and what you need to do to take care of your child.

All children are eligible for Children's Health Pediatric Group telehealth. Before you can use the program, you must complete paperwork giving Children's Health Pediatric Group and the school permission for your child to participate in telehealth. The papers will ask for your child's medical history.

A note from your school nurse:
This is a great program to save you the hassle of getting a last minute appointment with your doctor when your child becomes sick, or to keep you at work and your child at school while still receiving medical care for those non urgent needs. Telehealth is an inexpensive option charging a small fee for those without insurance. It is covered by Medicaid, CHIP, and most commercial insurance companies. And while Telehealth is not able to help with some illnesses, like stomach aches, and is not meant to replace your regular doctor, it can be helpful with ailments such as fever, cough, ear aches, pinkeye, rashes or skin irritations and more. 

Learn more by watching this video: (English) (Spanish)

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